RENTAL AGREEMENT AND CANCELATION POLICY

A COPY OF THE AGREEMENT WILL BE SHOWN WHEN BOOKING TO TO READ.  GUEST WILL ALSO BE SENT, VIA EMAIL, A COPY OF THE AGREEMENT AFTER BOOKING.  THEY WILL NEED TO SIGN AND APPROVE, FILL IN DETAILS ON WHO IS STAYING IN THE UNIT.  IF THEY DO NOT APPROVE IT, THEY CAN CANCEL THE BOOKING FOR A FULL REFUND.  IF APPROVED, THEY WILL BE REQUIRED TO SIGN AGREEMENT AND RETURN IT VIA EMAIL, OR REGULAR MAIL TO THE OWNER OF THE CONDO.         

 

Kanai A Nalu Complex –  Property Rules

Common Area:  Quiet Hours: 10:00 pm to 8:00 am. Please be considerate of others enjoying their vacation.  Unruly, belligerent, rowdy and threating guests, can be removed from the property for the safety of other guests. Use of grounds is restricted to registered guests only. No games, sports, balls or Frisbees on property. Sports can be played on the beach, or 1/8^th mile down the shore at Haycraft park.

Smoking at Kanai A Nalu: Cigarettes, e-cigarettes, vaping devices, cigars, and other smoking implements are not allowed on the lanais, walkways, courtyard, pool, beach, or any common area. Two designated smoking areas are east and west of the parking lots.

Parking: All vehicles must be registered upon arrival. Parking Permit forms (pink), are outside of complex office. Follow sign, past the pool. Fill-out and display on your vehicle. One vehicle per condo. Unregistered vehicles risk towing.  

Lounges: Can’t be used on the beach.  Please return to stack by the pool when done, or by 9:00 pm.

Quiet hours: 10 PM until 8 AM. At any time of the day or night, occupants/guests shall not do anything that infringes upon the rights, comfort or convenience of other occupants/guests.

Septic System (Plumbing): NEVER put anything down the toilet except toilet paper as complex has a sewage treatment plant. Feminine products, makeup wipes, diapers, Swiffer sheets and even paper towels etc. will clog up plumbing and system. If toilet backs up, there will be a charge for Rooter Router service, currently it’s $285.

BBQs:  Guests required to clean off BBQ grills, counter area and turn off the gas when done. No glass in the BBQ area. No personal BBQ’s on property or lanai’s.

TRASH: Please be sure to throw away all trash in dumpsters located at exit of complex. NEVER leave bags of trash or garbage sitting outside in walkways.  This will attract bugs and rodents.

 

Pool: Guests use pool at their own risk.  Gate code is 1360. Hours are 9:00 am to 9:00 pm

 No glass in pool area. Absolutely no regular diapers. **Swim diapers required.

1. No lifeguard on duty! Adult supervision in required at ALL TIMES. Adults are responsible for well-being and safety of minors, their actions and behavior plus the ensure safety of all non-swimmers of all ages.
2. No running, jumping, or diving. No nudity. No climbing on the waterfall.
3. Allowed: Eye goggles, snorkel masks, water wings (children’s), noodles and life jackets. Our sign needs to be updated, as such, the above are allowed. 
4. No balls, toys, body or surf boards, diving fins or floats (except swim noodles and life jackets) are allowed in the pool.

For sanitary reasons, typical disposable or cloth diapers are not allowed in the pool. Persons who are incontinent or not toilet-trained shall not use the pool unless they wear a swim diaper. A **swim diaper is a tight-fitting nylon or latex alternative to a standard diaper. Any accident involving feces or vomit MUST be immediately reported to the Resident Manager to allow the required and appropriate treatment of the pool.

While on the island, please note that Maui County prohibits smoking, including e-cigarettes, in all “enclosed or partially enclosed” areas open to the public that include, but not limited to restrooms, lobbies, reception areas, hallways, bars, hotel rooms, balconies, restaurants, retail service establishments, and retail stores.

 

Cancellation/refund policy for unit #117 at the Kanai A Nalu

 

THE CONDO IS RENTED OUT BY THE OWNER, BUT HAS A MAUI MANAGEMENT COMPANY.    THERE IS NO CHECK-IN PRIOR TO 3:00 PM. After 3:00 pm, you will find a temporary key inside a “key box” on the condo door.  You will receive the combination after payment in full.  You will find two other keys on the dining room table. Please return temporary key to the “Key Box” so it will be there if you get locked out.  Lost keys will incur a $200 charge (this is a special key). Final Payments are due 60 days prior to arrival (regular bookings) and 120 prior to arrival (holiday bookings). Rates are for 2-4 guests. Please be aware that there is an extra guest fee per night, beyond the first 4 guests. Minimum stays vary, please see my ad when booking nights to see our minimum stays during seasons. Damage Deposit is only charged if cleaning crew finds and reports damage to owner within two days of check-out. Balance refunded 10 days after check-out. Owner will email you a Rental Agreement with all costs filled in. You will print out it out and fill in the names and addresses of all guests, then sign and mail back to the owner. This is a requirement of staying in the condo. Discount given for extended stays (4 plus weeks).  Rates do not include *Hawaiian taxes, property, admin or cleaning fee. See our cancellation policies below.  Varies depending on the circumstances. Rates are in U.S. Dollars.  Payments to be made in U.S. Dollars. Condo is Wheelchair accessible, but not ADA compliant. Check in is 3:00 p.m.       Check out is 10:00 a.m.  Fee charged for late checkout (unless previously agreed upon in writing) NO SMOKING: Please note:  Hawaii law does not allow smoking on Lanai’s or any partially enclosed area. You must be at least 20 feet away from any people in an open area.  There is a fine of up to $500.00 for smoking in a condo or on a lanai. *IF MAUI COUNTY ENACTS A NEW ACCOMMODATION OR EXCISE TAX OR ANY FEE TO BE PAID ON VACATION RENTALS OR BY TOURISTS AFTER THIS AGREEMENT IS SIGNED, BUT BEFORE YOUR ARRIVAL, GUEST WILL BE RESPONSIBLE FOR PAYMENT OF SAID TAXES OR FEES. THEY WILL BE INVOICED BY THE CONDO OWNER AND DUE PRIOR TO ARRIVAL. Note: Until confirmed, rates subject to change without notice.  Current rates will be shown when booking. Rules and policies may change. Please see your updated rental agreement that will be sent to you at time of booking.

CANCELLATION AND REFUND POLICY

60 DAY NOTICE OF CANCELATION REQUIRED PRIOR TO ARRIVAL FOR A REGULAR BOOKING AND A 120 DAY NOTICE REQUIRED FOR HOLIDAY OR EXTENDED BOOKINGS REQUIRED. TRAVEL INSURANCE IS HIGHLY RECOMMENDED.

•      If we receive a 60-day notice of cancellation prior to check-in, you will receive a full refund of all funds paid to the owner of the condo.
•      If we receive a notice of cancellation that is less than 60-days prior to check-in and you have paid for the nightly rate, extra fees plus taxes, You would receive a refund of the “cleaning fee”. The refund for the rental rate, any fees and taxes would be pro-rated, based on the number of nights the unit is re-rented, and if it had to be re-rented at a discount rate. If you have not paid the “Nightly rate plus Taxes”, the deposit would be used and any refund from that would be pro-rated.
•       120-day noticed required for Thanksgiving, Christmas, and New Year’s Holiday cancellation. If less than a 120-day notice is given, all the above terms regarding pro-rated refunds apply.

This Agreement is the final, entire agreement among the Parties pertaining to the subject matter of this Agreement, and supersedes all previous agreements and understandings pertaining to this Agreement or its subject matter.  If any provision of this Agreement is determined to be invalid, illegal, or unenforceable in any respect for any reason, the validity, legality, and enforceability of that provision in every other respect and the remaining provisions of this Agreement will not, at the election of the Party for whose benefit the provision exists, be in any way affected or impaired. This obligation will survive termination of this Agreement.  Each person renting or occupying the Maui Vacation Rental is jointly and severally liable under this Agreement.